Chapter 8 — SuretyPH How-To Guides
How to Keep Your SuretyPH Profile Information Updated
Your business details live under Company Profile, and your corporate documents under Company Documents. Both can be updated at any time. Some account details are not editable from the portal.
Direct answer
Open Company Profile, change what needs changing, and select Save profile. Update supporting documents separately under Company Documents.
Updating your company profile
1. Sign in and open Company Profile from the side menu. 2. Update any of: Company / principal name, Applicant type (Contractor, Supplier, Professional, Business / Corporation, Individual), TIN, Business / Mayor''s permit no., PCAB license no., Registered address, City / municipality, Province, Authorized contact person, Contact email and Contact mobile number. 3. Select Save profile. A confirmation appears when the profile is saved.
These details are copied into new bond applications, so keeping them current saves work later.
Updating documents
Corporate documents are not edited in place. Under Company Documents, upload the newer copy against the same document type and year; the earlier version is then marked Superseded and the new one becomes the current, reusable copy.
What you cannot change in the portal
There is no screen for changing your sign-in email address, your password or your account name. If any of those need to change, raise it with SuretyPH through the contact page or the message area on an open bond request, and follow the process advised.
Updating a profile does not update insurer records
Saving your profile updates your SuretyPH record. Information already submitted or referred remains as submitted at that time. If a change affects something under evaluation, say so in the message area on the bond request so the correct information is passed on.
Practical points
- Keep the contact email and mobile number current, because they are used for follow-up.
- Use exact legal names, since they carry through to the Principal named on documents.
- Review the profile before starting a new application rather than after.
Key considerations
Evaluation, underwriting, documentary requirements, terms, premium, collateral requirements where applicable, approval and issuance remain functions of the applicable participating insurer or Surety. SuretyPH provides information, accepts inquiries, supports document submission, facilitates applications and communicates status.
Key takeaway
Update business details under Company Profile and save; supersede documents by uploading newer copies under Company Documents. Sign-in credentials are not editable in the portal, and a profile change does not alter what was already submitted.
Related topics
Need information about a surety bond requirement?
Submit an inquiry with your project details, and SuretyPH will organize your submission for the applicable insurer's evaluation.
Important Notice
Inquiries and supporting documents submitted through SuretyPH may be referred to the applicable participating insurer for evaluation. Submission does not constitute approval or issuance of a surety bond. Applications are subject to the insurer's requirements, evaluation, underwriting, terms, conditions, and approval.
SuretyPH is a digital platform for surety bond information, inquiries, requirements and request tracking. It does not underwrite, approve, bind, issue, or guarantee any insurance policy or surety bond. Evaluation, underwriting, approval, pricing and issuance are undertaken by the applicable licensed insurance company.