Legal
Privacy Notice
This notice explains how McMatthise Global Group Corporation, operator of the SuretyPH platform, handles the information you provide when applying for or tracking a surety bond.
Personal information controller
SuretyPH is a platform and brand operated by McMatthise Global Group Corporation (MGGC); it is not a separately incorporated company. MGGC is the personal information controller for the platform data processing activities it determines and controls. Data Protection Officer: Ferdinand M. Vidal, McMatthise Global Group Corporation. Privacy contact: operations@surety.ph.
1. Information we collect
We collect account details (name, email, mobile number), company and applicant information (registration numbers, licenses, addresses, contact persons), application data (principal, obligee, bond type, contract amount, bond percentage, validity, deadlines, project location and sector), uploaded supporting documents, quotation and payment records, and system logs of important actions.
2. How we use information
We use it to evaluate completeness of your application, prepare summaries for referral, refer your file to a participating licensed insurance company, relay quotations, monitor payments, track issuance and renewals, respond to enquiries, and comply with legal and regulatory obligations.
3. Disclosure to the participating insurer
We disclose your application data and supporting documents to the participating licensed insurance company assigned to your file, currently Travellers Insurance & Surety Corporation (TRISCO), only after you give explicit data-sharing authorization for that specific transaction and the insurer named to you in your portal. A separate authorization may be required for another transaction or insurer. You may give or withhold consent per transaction; withholding consent means the application is not referred to the insurer. You may withdraw consent at any time from your transaction page; withdrawal prevents further consent-based disclosures for that transaction but does not automatically reverse disclosures already lawfully completed, and the insurer may retain or process information already disclosed where another lawful basis applies.
4. Data Privacy Act compliance
We process personal information in accordance with Republic Act No. 10173 (Data Privacy Act of 2012) and its implementing rules, relying on your consent, contractual necessity, and legitimate interest as applicable.
5. Storage and security
Documents are stored in private, access-controlled storage. Access is limited by role: applicants see only their own records, while administrators and the assigned participating insurer see records necessary for processing. Important actions are recorded in an audit log.
6. Retention
Application, bond, and payment records are retained for the period required by law, regulatory requirements, and legitimate business purposes, after which they are securely deleted or anonymized.
7. Your rights
You may request access to, correction of, or erasure or blocking of your personal information, object to processing, withdraw consent, and lodge a complaint with the National Privacy Commission. Requests may be sent to our designated Data Protection Officer, Ferdinand M. Vidal of McMatthise Global Group Corporation, at operations@surety.ph.
8. Cookies and analytics
We use strictly necessary cookies to maintain your signed-in session. We do not sell personal information.
9. Changes to this notice
We may update this notice from time to time. Material changes will be posted on this page with a revised effective date.
This notice is provided for information only and does not constitute legal advice.