Chapter 8
SuretyPH How-To Guides
Step-by-step guides for using SuretyPH: creating an account, submitting an inquiry, uploading documents, tracking status.
Topics in this chapter
8.01
How to Create a SuretyPH AccountYou can create a SuretyPH account with your email address and a password, or continue with Google. An account gives you the applicant portal — it does not mean an insurer has reviewed, verified or approved anything.
8.02
How to Submit a Surety Bond Inquiry on SuretyPHYou can submit a bond inquiry from the public SuretyPH inquiry form without an account, or use Get Bond Options inside the portal. Either way, submitting an inquiry is not approval by any insurer.
8.03
How to Choose the Bond Type for Your InquiryThe SuretyPH inquiry form asks for a Type of Bond, and includes a Not Sure option. Choosing a type helps route your inquiry — it does not establish eligibility, and it is not a legal determination of what your contract requires.
8.04
How to Upload Supporting DocumentsSuretyPH accepts one optional attachment with a public inquiry, and signed-in applicants can upload against requested requirements or store reusable documents under Company Documents.
8.05
How to Check the Status of Your InquiryUse Track My Inquiry with your Inquiry Reference No. and contact email, or sign in and open My Bond Requests or My Applications. A displayed status describes where the inquiry sits in the SuretyPH process and should not be read as approval.
8.06
How to Respond When Additional Documents Are RequestedWhen SuretyPH requests something further, it appears as a requirement on your bond request with an upload button, and often as a message from the SuretyPH team. A request is neither an approval nor a decline.
8.07
How to Keep Your SuretyPH Profile Information UpdatedYour business details live under Company Profile, and your corporate documents under Company Documents. Both can be updated at any time. Some account details are not editable from the portal.
8.08
How SuretyPH Helps You Move From Inquiry to Insurer EvaluationSuretyPH helps you identify a requirement, submit an inquiry, provide information and documents, and follow status while your submission is organised and referred to the applicable participating insurer for evaluation. Approval and issuance rest with that insurer.
Important Notice
Inquiries and supporting documents submitted through SuretyPH may be referred to the applicable participating insurer for evaluation. Submission does not constitute approval or issuance of a surety bond. Applications are subject to the insurer's requirements, evaluation, underwriting, terms, conditions, and approval.
SuretyPH is a digital platform for surety bond information, inquiries, requirements and request tracking. It does not underwrite, approve, bind, issue, or guarantee any insurance policy or surety bond. Evaluation, underwriting, approval, pricing and issuance are undertaken by the applicable licensed insurance company.